Erasmus students spend part of their academic stage in a foreign country, which enriches their experience significantly. During the second semester of the 2019-20 academic year and due to the COVID-19 pandemic, many students found themselves isolated and confined in a country that was not their own.
Students lived with uncertainty and many doubts about what they could and could not do, while the Erasmus offices of the host universities could not cope with the many and varied issues.
In this video you can see proposes a contingency solution for an efficient communication with those students and the Erasmus offices based on a chatbot that serves as the first layer of attention to the Erasmus student facing an emergency.
The chatbot has been developed within this RIPEC project and the first experiences gathered from its use have been very positive.
December 6, 2022 0 messages Krystian Chołaszczyński
Erasmus during the COVID19 emergency: DATA AVAILABLE
Our researchers have gathered different informations, experiences and initiatives in the management of the Erasmus Community during COVID19 emergency. In particular, two of the project’s outputs focused on the aforementioned topics:
In the IO1, the researcher interviewed around 100 between incoming/outgoing students and IR/E+ offices staff;
The IO5 provides an open-access Blueprint is a practical instrument, easy to read and capable of immediate application.
Click on the button below to discover our findings.